Returns & Exchanges
At Absolute Collagen, we want you to feel confident in your beauty journey; if you are not completely satisfied with your purchase, you can return unopened products within 30 days of delivery.
Initiate Your Return
Contact our dedicated customer service team with your order number and reason for return to receive a unique Return Authorization code.
Prepare Your Package
Ensure the items are in their original, unopened packaging and securely place them in a box with your return form included.
Ship It Back
Affix the provided shipping label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing